Question
I lost my 2FA device: what do I do?
Answer
If you do not have access to your current OTP device please email us on support@sandwichtrading.com
Someone from Sandwich is asking for my personal details. Is this legitimate?
To keep your data safe, never share your personal details or account access details.
How to prevent Phishing attacks and other scams
The best defense is awareness and knowing what to look for.
Where is Sandwich installed?
By default Sandwich will install to your local app data directory.
Why is my antivirus marking Sandwich as unsafe?
Applications can experience false positives on antivirus software for various reasons.
How private is my API information?
Sandwich takes API key security seriously and provides several measures to enhance the security of user API keys.
Need a hand?
Get in touch with our expert team and we’ll have you back to trading in no time.
support@sandwichtrading.com