Question

How do I reset my OTP for Sandwich login?

Answer

A reset option is available in the User drop-down menu or on your Profile icon.

To change or reset your OTP (One-Time Password) method, follow these steps:

  • In the User drop-down menu, select Reset OTP Mechanism‍
  • Enter the token as displayed on your OTP device
  • Click Next
  • Enter your New OTP
  • Click Reset

Alternatively, you can reset the OTP Mechanism by accessing the Profile Icon and selecting Reset OTP Mechanism.

If you do not have access to your current OTP device, please email Sandwich Support for assistance.

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