Question

Why do I have to reload my accounts every time I open the app?

Answer

Your API key file is encrypted and tied to your computer, ensuring that your account access remains private. Therefore, your accounts can only be validated and loaded once you log in to Sandwich with your 2FA (Two-Factor Authentication).

At Sandwich, we prioritize your privacy and security. We do not collect or store any of your personal information or trade details. Your API key file is encrypted and tied to your computer, ensuring that your account access remains private. Therefore, your accounts can only be validated and loaded once you log in to Sandwich with your 2FA (Two-Factor Authentication).

2FA is mandatory for Sandwich and cannot be disabled. This requirement is in place to safeguard your personal information and API keys. By using 2FA during login, an extra layer of security is added to protect your data in the event of a compromise to your physical computer.

Related questions

Need more info?
Explore these related topics.

View All FAQs
How to setup my Telegram bot

You'll need to use the BotFather (@BotFather) in Telegram to create a bot and associated bot API token. Enter this bot token into Sandwich, under User Settings, as well as your Telegram UserID.

See Full Answer
Someone from Sandwich is asking for my personal details. Is this legitimate?

To keep your data safe, never share your personal details or account access details.

See Full Answer
How to prevent Phishing attacks and other scams

The best defense is awareness and knowing what to look for.

See Full Answer
Where is Sandwich installed?

By default Sandwich will install to your local app data directory.

See Full Answer
What can I do to avoid being rate limited?

Typically, slowing down is all you need to do to solve the issue, but users have various options to avoid being rate-limited.

See Full Answer